updated on author:brian jones
When the first Subaru Ascent was revealed to the press in 2017, there was a lot of excitement. Since more than half of Subaru owners also have pets, the SUV brought an all-dog family to the event. The eight golden retrievers and Labradors featured in the Subaru ad jumped out of the car to meet and pose for a photo with Tom Dole, president and COO of Subaru of America.
Production of the new Ascent began in late 2017, but less than a year later, in August 2018, before sales began, Subaru recalled 293 x 2019 model year vehicles. that's what the report says9 of them have been sold.The rest were in transit or with dealers who were instructed not to sell the car.
Click on another model year to see more issues:2019 2020 2022 2023
content
- 1| NHTSA complaints about 2021 Subaru Ascent
- 2| Most Frequently Asked Questions about the 2021 Subaru Ascent
- 4| 2021 Subaru Climb Windshield Problems
- 5| 2021 Subaru Ascent Electrical System Issues
- 5.1|Electrical system/battery drain issues are nothing new
- 6|What if your 2021 Subaru Ascent was a lemon? your lemon rights
Don't stick to lemons. You have a legal right to cash out, refund or buy back.
The law requires Subaru to pay legal fees.
We've solved thousands of lemon problems. leave a message or call877-795-3666today.
NHTSA Complaint About 2021 Subaru Ascent
Complaint category | Number of complaints |
---|---|
Electrical System | 11 |
Visibility/Wipers | 10 |
Lane Departure: Assist | 9 |
electric locomotive | 6 |
steering | 5 |
unknown or otherwise | 5 |
engine | 4 |
Forward Collision Avoidance: Adaptive Cruise Control | 3 |
Structure: Ontology | 3 |
Lane Departure: Warning | 2 |
question? The missing welds are due to a problem with the software used by Subaru's welding robots. This is an unsolvable problem!
As of the end of 2020, there were four recalls and 86 complaints filed with the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA). There are currently seven recalls and 292 complaints for the 2019 model year, and three recalls and 181 complaints for the 2020 Ascent.
The Ascension 2021 has yet to be recalled, with only 26 complaints. But many of these issues are the same ones faced by owners of 2019 and 2020 models.
2021 Subaru Ascent Most Frequently Asked Questions
The most common issues reported to NHTSA are related to lane departure and forward collision avoidance and windshield cracks. The electrical system was another issue mentioned in several complaints. Well, we'll look at these in more detail.
Another issue is steering, although most complaints link steering problems to lane departure.
Other complaints, totaling 26, included issues with the engine, fuel/propulsion system, drivetrain and vehicle structure.
2021 Subaru Ascent Lane Departure and Forward Collision Avoidance Issues
There were 8 complaints of lane departure issues, 3 of which also reported forward collision avoidance issues. Additionally, 3 of 4 complaints classified under Steering described ground deviation issues.
The complaint described how the SUV wandered on the highway.
Some say the lane assist feature available when using adaptive cruise control is too aggressive. For example, one complaint said it wouldn't stay in the correct lane without human intervention. "I no longer feel safe using the lane assist system, so I turn it off when I use cruise control. I'm concerned that it will cause an accident."
Another complaint reads, "Lane assist cruise control overcorrects. I almost hit 2 other cars. The pull is so strong it can go across the driveway. I have to hide it."
And another: "This Subaru's Lane Assist system is more dangerous than helpful."
2021 Subaru Climb Windshield Problems
Windshield problems fall into three categories: Visibility, Visibility/Wipers, and Unknown or Other. A similar problem with the panoramic sunroof cracking can be seen in the structure. There were 12 complaints in total.
None of the reported windshield or window chips and/or cracks had glass strikes. Owners who took their cars to dealerships said they received no help and were told to pay for the repairs.
This was part of a complaint filed after a new Ascent windshield spontaneously cracked and quickly spread about 18 inches. "I am filing this after seeing numerous Subaru owners reporting similar incidents. Another cracked windshield on a 2019 Subaru Outback we just had repaired on May 11, 2021! Subaru There's something wrong with the windshield."
2021 Subaru Ascent Electrical System Issues
All three of NHTSA's complaints relate to the 2021 Subaru Ascent's electrical system. All of this is directly related to the battery, an issue that has been evident since the launch of the Subaru Ascent.
The first complaint was that the owner was camping, had no cell signal, and had a dead battery. "Getting help was very difficult," the complaint said. He also noted that the battery issue has been a "known issue" for some time, and "I'm shocked to learn that Subaru hasn't done anything to fix it."
Another complaint recounts how the battery in his Subaru, which had 1,667 miles on the clock, died while his wife was out shopping and the car was parked. Subaru replaced the battery but couldn't explain what was causing the problem.
The complaint also mentions the Subaru Ascent Battery Club on Facebook dedicated to the issue. Ascent owners complained about defective batteries that wouldn't charge, and if dealers replaced them, they used the same type of defective batteries.
Electrical system/battery drain issues are nothing new
Lemberg Law addresses battery drain in two articles:
- 2019 Subaru Hill Climb Problems and Top Complaints
- 2020 Subaru Hill Climb Problems and Top Complaints
have122 electrical system complaints2019 model year on file with NHTSA. Typically, owners who change batteries complain that the problem recurs. the same scene appears78 NHTSA Complaints Received for 2020 Model Year.
What if your 2021 Subaru Ascent was a lemon? your lemon rights
If you experience any of the common issues reported to NHTSA and suspect your 2021 Subaru Ascent is a lemon, you have the right to take immediate action.
Lemberg Law specializes in lemon law cases and has helped many clients settle with manufacturers. Possibilities include redemption, exchange or cash settlement. You have nothing to lose because Subaru is required by law to pay attorney fees.
who are we? We are Lemberg Law, a consumer law firm
Lemberg Law is a consumer law firm that helps auto companies make bad and churn victims. We are rated A+ by the BBB. Call our helpline today!If we don't win, no fee.
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About the author:
Brian Jones has worked at various dealerships for over 30 years as an ASE Certified Master Technician and Parts Specialist. Brian has become an authority in the industry, consulting with auto dealers across the country and contributing his expertise as a contributor to several major automotive publications. In his spare time, Brian enjoys working on trucks, muscle cars, jeeps, and anything motorsports related.
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2 reviews
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I have transmission issues with my 2021 Subaru Ascent
Matthew G
Due to the defective driver seat design of the limited edition 2021 Ascent, I suffered from "Subaru sciatica," complained to NHTSA, and is still under investigation.
Complained to Subaru of America and the local dealer multiple times, offered to pay for the rebuild, then was denied, tried rebuilding at the dealer, to no avail.
When the sciatica hit, I couldn't operate the vehicle safely, lost foot pressure control on the pedals, had to pull over and lay prone, muscle cream, and it happened every 15 minutes after that. Consult with surgeon, PT and pain management, limited use can still provide pain relief.
They offered to buy it back for the price I paid, but I love it, it's just a poorly designed one size fits all utility design gone wrong! There are thousands of people suffering from the same thing, they have been posted on Subaru's website in the US, downloadable member email list, no attempt to update, I have saved all screenshots, I have all the evidence HUGE Recall and class actions, I was thinking, but I'm not a lawyer.